Privacy Policy

Metro Dong Fang Trading Inc ("MetroTradin," "us" or "we") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy ("Policy"). This Policy describes the types of information we may collect from you or that you may provide when you access or use the website www.metrotradin.com (the "Website"), or the related products, content, activities, features, and services available on or through the Website (the "Service(s)"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

In this Policy, "personal information" means any information by which you can be identified or contacted, such as your name (first and last), mailing, billing or other physical address, email address, telephone number, billing information, third-party payment information, as well as any similar identifying information or information associated with the foregoing.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will use and treat it. If you do not agree with the terms of this Policy or our Terms of Use posted on the Website, which is expressly incorporated herein by reference and made a part of this Policy, your sole remedy is to discontinue your use of the Website and Services. By accessing or using the Website or Services, you agree to this Policy, which may change from time to time. Your continued use of the Website and Services after we make any changes to this Policy is deemed to be acceptance of those changes, so please check the Policy periodically for updates. We will also endeavor to alert you to any changes to the Policy, but we do this as a courtesy and not as a condition to your being bound by any new terms.

U.S. Governing Law

The Website is designed for and targets U.S. audiences, and is governed by and operated by the laws of the United States. We make no representation that the Website and Services are operated by the laws or regulations of, or governed by, other nations, and we do not warrant or imply that the Website and Services are appropriate for use outside of the United States. By using the Website or Services, you certify that you meet the age and other eligibility requirements outlined in our Terms of Use. If you do not meet such age and other eligibility requirements, please discontinue using the Website and Services immediately, as your continued use indicates that you are agreeing to the collection, use, disclosure, management, and storage of your information as described in this Policy.

If you are located outside of the United States, you use the Website and Services at your own risk and initiative, and you are solely responsible for compliance with any applicable local, national and international laws. By using the Website and/or Services and/or providing us with any information, you: (a) consent to the transfer and processing of any information to and within the U.S., (b) acknowledge that U.S. law may provide a lower standard of protection for personal data than the laws of your location and/or residence, and (c) understand that we will collect, transfer, store, process, manage and/or handle your information by this Policy and U.S. law. Consequently, to the fullest extent permitted by law, you hereby waive any claims relating to the processing of your information by this Policy that may arise under the laws and regulations of any other country or jurisdiction.

Children Under the Age of 13

The Website and Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, do not use or provide any information on the Website or Services, make any purchases through the Website, use any of the interactive or public comment features of the Website or Services, or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under the age of 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us at hi@metrotradin.com.

Information We Collect About You and How We Collect It

User-Provided Information: You may be required to provide personal information to access or use certain parts of the Website or Services including, without limitation, when you place an order or make a purchase, chat with a specialist, subscribe to a newsletter or email list, fill out a form or survey, participate in any of our programs, special events or promotions such as contests, sweepstakes or surveys, submit an employment application, contact us with a comment, testimonial, question or complaint, or report a problem with the Website or Services. If you do not provide the requested personal information, you may not be able to access or use certain features of the Website or Services.

Depending upon the nature of the transaction, the personal information collected may include your first and last name, billing, mailing, physical or shipping address, telephone number, email address, fax number, date of birth, age, gender, occupation, birthday, marital status, employment history, interests, purchase history, payment card information, or other demographic information.

Emails and Social Media Sites: If you correspond with us by email, mail, or via social media, we may retain the content of your communication or posting, the email or social media account address from which it was sent, and our response. Content and other information in or related to emails sent by you to MetroTradin or postings on any of MetroTradin's social media pages or accounts, blogs, or other third-party sites including, without limitation, Facebook, Instagram, YouTube, Twitter, LinkedIn, and Pinterest, may be used as testimonials or for other marketing purposes in accordance with our Terms of Use. Please be aware that when you receive a receipt acknowledging your email, upload to one of our social media pages or accounts, or submit a form, it means that the message, uploaded item, or form has been routed into the Internet, and not that it has been received by us. Please also note that we collect information automatically using technology when you visit the Website or social media pages or when you open one of our emails as described in this Policy.

Third Parties: We may also collect personal information about you from other third parties, such as demographic firms, to make our future products, services, and marketing efforts more efficient and personalized for you. We may combine all information that you provide to us or that we collect over time with information obtained from other sources and may disclose this information within our corporate family of companies or our service providers.

Cookies Information: When you visit the Website, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the Website. A cookie does not collect personal information about you. We use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website or Services may not function properly if the ability to accept cookies is disabled.

Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you register with or view the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, IP addresses or other device identifiers, browser information, Internet Service Provider ("ISP"), operating system, location, date/time stamp, clickstream data, referring/exit pages, and URLs, domain names, landing pages, pages viewed, and other such information.

Clear Gifs Information: When you use the Website or Services, we may employ clear gifs (a.k.a. Web Beacons) which are used to track the online usage patterns of our users anonymously. No personal information from your account is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make the Website better for our users.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide the products, services, features, programs, content, and information you request.
  • To contact you regarding products, services, programs, promotions, or special events we believe may be of interest to you.
  • To operate, maintain, and provide to you the best possible features, products, services, content, and functionality of the Website and Services, and overall customer experience.
  • To analyze visits to the Website and learn about the interests, preferences, demographics, and behaviors of our visitors in the aggregate (e.g., across the country) and also on a personal level, so we can improve our products, services, and programs and deliver to you the type of content, features, products, services, programs, and promotions that you are most interested in.
  • To process registration requests when you register for our programs, services, or promotions, or otherwise administer your participation in our programs, services, or promotions.
  • To respond to your questions, requests, comments, or complaints, and determine your satisfaction with our products, programs, and services.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to the Website or Services or to provide you with notices about your account, including expiration and renewal notices.
  • To compare and review your personal information for errors, omissions, and accuracy.
  • To prevent, detect or investigate any fraudulent, abusive, or illegal activity.
  • In any other way, we may describe at or around the time you provide the information.
  • For any other purpose with your consent.

We also use your personal information for our everyday business purposes such as security, processing orders, payment processing, analytics, operations, fraud detection and prevention, reporting, making back-ups, and legal compliance. MetroTradin may develop special sites or administer promotions in cooperation with other companies. If you register at these "co-branded" sites or consent to receive email communications from our promotional partners, we may share your registration information (such as name and email address) with those companies.

We use cookies, clear gifs, and log file information to (a) remember information so that you will not have to re-enter it during your visit or subsequent visits to the Website; (b) provide custom, personalized content, and information; (c) monitor the effectiveness of the Website and Services; (d) monitor aggregate metrics such as the total number of visitors and traffic; (e) diagnose or fix technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP; (f) help you efficiently access information.

How We Share Your Information

Personally Identifiable Information: In certain circumstances, we may share your personal information with our trusted partners.

Third-Party Service Providers: We may disclose potentially personally-identifying and personally-identifying information to our employees, contractors (including website operators), affiliated organizations, service providers, promotional partners, and other third parties that provide support services to us such as Webhosting, web analytics (including analysis of online activity over time and across websites), technical support, mailing, emailing, shipping, marketing and administrating our services, programs, events, operations, and promotions, fulfilling your orders and requests, or processing any other information on our behalf to provide the products and services available at or through the Website and Services. We may store personal information in locations that are not under the direct control of MetroTradin (for instance, on servers or databases co-located with hosting providers). These service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any other purpose(s).

Compliance with Law and Fraud Protection: We may, and you authorize us to, use and disclose any information: (1) we deem necessary, in our sole discretion, to comply with any applicable law, regulation, governmental request or legal process served on us or our affiliates; (2) to investigate, prevent or take action regarding suspected or actual illegal activities; (3) to enforce our Terms of Use, take precautions against liability, investigate and defend ourselves against any third party claims or allegations, assist government enforcement agencies, or protect the security or integrity of the Website and Services; (4) to exercise or protect the rights, property, or personal safety of MetroTradin, our users or others; (5) to other companies and organizations for credit fraud protection and risk reduction; and (6) to enforce any agreement we have with you.

We fully cooperate with law enforcement agencies in identifying those who use the Website or Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful, as determined in our sole discretion. Release of your personal information for security purposes to any person or entity under any circumstances, including, without limitation, in connection with any government investigation or litigation, shall be based on a determination made solely by us, exercising our own discretion, permission for which is expressly granted by you to us in accordance with this Policy. We will not sell your personal information.

How We Protect Your Information

The Site takes precautions to protect your personally identifiable information. When you transmit credit card information, it is encrypted during transfer via SSL (Secure Socket Layer).

While our goal is to operate a 100% error-free and secure site, we do not guarantee that The Site is accurate, complete, or free from unauthorized access. To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, MetroTradin will notify those persons whose personal information has been compromised as soon as practicable, in accordance with the notification procedures set forth in this Policy, or as otherwise required by applicable law.

Changes to Our Privacy Policy

It is our policy to post any changes we make to this Policy on this page. The date the Policy was last revised is identified at the top of this page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting the Website and this Policy to check for any changes.

Contact Us

If you have any questions about this Policy, the practices of the Website, or your dealings with the Website, or if you wish to update your preferences, you may contact us using one of the following methods:

  • Tel: +(1)(347) 649-4821
  • Email: hi@metrotradin.com